Privacy Policy

At Lorvendia, operated by Quick Shot Highlights (Guangzhou) Brand Management Co., Ltd. (referred to as “we,” “our,” or “us”), we value your privacy and take the protection of your personal information seriously.

This Privacy Policy describes the types of information we may collect, how we use and manage that information, and the circumstances under which it may be shared when you browse our website, place an order, or communicate with our team.

By continuing to use our website, you acknowledge this Privacy Policy and understand the practices described below.

1. Company Information

• Brand Name: Lorvendia

• Company: Quick Shot Highlights (Guangzhou) Brand Management Co., Ltd.

• Business Address: Room 503, No. 168 Beijing Road, Yuexiu District, Guangzhou (internal reference No. C540)

• Customer Support Email: service@lorvendia.com

• Phone: 020-81073388

2. Personal Information We Collect

The information we collect depends on how you use our website and interact with our services.

Information You Submit to Us

You may provide personal information when you:

• Complete a purchase or submit an order;

• Register for a customer account;

• Send us a question or support request;

• Sign up for emails or other communications;

• Take part in a promotion, questionnaire, or survey.

Depending on the interaction, the information may include:

• Full name;

• Email address;

• Telephone number;

• Delivery and billing addresses;

• Payment-related details;

• Purchase history and order information;

• Messages or other communications sent to our support team.

Information Collected Through Website Usage

When you access our website, certain information may be collected automatically through cookies, log files, pixels, and comparable technologies.

Examples include:

• IP address;

• Browser and device details;

• Operating system;

• Pages and content accessed;

• Browsing patterns and website activity;

• Referring websites or sources;

• Shopping and interaction behavior.

We may use this technical information to operate our website, identify performance issues, understand how visitors use our services, improve our products, and provide more relevant content or promotional experiences.

Information Provided by Other Sources

In some cases, we may receive information from service providers and business partners, such as:

• Payment service providers;

• Website analytics companies;

• Marketing service providers;

• Advertising networks and partners.

Such information may support payment processing, website analysis, customer service improvements, and the delivery of relevant services.

These external providers handle information under their own privacy policies and applicable legal obligations.

3. How We Use Personal Information

We may use collected information for purposes including:

• Processing and fulfilling customer orders;

• Managing payments and delivery arrangements;

• Responding to customer questions and requests;

• Maintaining and improving website operations;

• Reviewing website traffic and usage trends;

• Developing and improving products and services;

• Sending relevant service updates and marketing communications where permitted;

• Protecting our website, customers, and business operations;

• Meeting applicable legal and regulatory requirements.

We aim to use personal information only for appropriate business purposes and in accordance with applicable privacy requirements.

4. Analytics and Advertising Services

To better understand website activity and evaluate our marketing efforts, we may work with external analytics and advertising providers.

These providers may use cookies, tracking pixels, web beacons, and similar technologies to collect information about interactions with our website.

The information may help us measure advertising effectiveness, understand visitor behavior, and improve the relevance of our services and promotional content.

Third-party providers are responsible for their own data-handling practices. Their use of information is governed by their respective privacy policies, which we encourage you to review.

5. Cookies and Similar Technologies

Cookies are small files placed on your device when you visit a website. They help websites remember certain information and support a smoother browsing experience.

Lorvendia may use the following categories of cookies:

Essential Cookies

These cookies support important website operations, including:

• Shopping cart functionality;

• Secure checkout procedures;

• Website security and basic navigation.

Performance and Analytics Cookies

These help us understand how visitors interact with our website so we can evaluate and improve its performance.

Preference Cookies

These allow the website to remember selected settings and preferences for future visits.

Advertising Cookies

These may be used to evaluate advertising campaigns and help display promotional content that is more relevant to your interests.

You can adjust or disable cookies through your browser settings. Please be aware that restricting certain cookies may affect the availability or performance of some website features.

6. Browser Privacy Preferences

Certain browsers offer privacy-related settings or signals, including “Do Not Track.”

There is currently no universally accepted technical standard requiring websites to respond consistently to all such signals. As a result, our website may not recognize or act on every browser-based request.

Where applicable privacy laws establish specific requirements, we will handle relevant requests in accordance with those laws.

7. Managing Advertising Preferences

You may be able to control certain personalized advertising settings through your browser, device, or available privacy tools.

Please note that opting out of personalized advertising does not eliminate all advertisements. You may still receive general advertising that is not tailored to your browsing interests.

8. Sharing and Disclosure of Information

We may share relevant personal information with trusted service providers when necessary to operate our business and deliver our services. These parties may include payment processors, analytics providers, marketing service providers, and advertising partners.

We may also disclose information when required to comply with applicable laws, respond to valid legal requests, protect our rights, or help prevent fraud and security risks.

We do not intend for third-party service providers to use personal information beyond the services they are engaged to perform, subject to their applicable contractual and legal obligations.

9. Data Protection and Security

We maintain reasonable administrative, technical, and organizational safeguards intended to reduce the risk of unauthorized access, alteration, loss, misuse, or disclosure of personal information.

Although we take appropriate steps to protect the information entrusted to us, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, absolute security cannot be promised.

10. Children's Privacy

Our website and services are not designed for children under the age of 13.

We do not knowingly request or collect personal information from children under 13. If you believe that a child has submitted personal information to us, please contact our support team so that we can review the matter and take appropriate action.

11. Updates to This Policy

We may revise this Privacy Policy when our business practices, website services, or applicable legal requirements change.

The revised version will be published on this page. We recommend checking this page periodically to stay informed about how we handle personal information.

12. Contact Our Team

If you have concerns, questions, or requests relating to this Privacy Policy or the way your personal information is handled, you can reach us using the details below:

• Brand Name: Lorvendia

• Company: Quick Shot Highlights (Guangzhou) Brand Management Co., Ltd.

• Customer Support Email: service@lorvendia.com

• Business Address: Room 503, No. 168 Beijing Road, Yuexiu District, Guangzhou (internal reference No. C540)

• Phone: 020-81073388

We appreciate your trust in Lorvendia and will make reasonable efforts to address your privacy-related inquiries.